HELP DOCUMENTATION

A simple user guide

Accessing the Map

Search around an address

You can search around addresses right on the home page. Perhaps you want to go right to your child’s school address or the address of the property you are looking to purchase. You can do that quickly, from here (fig. 3).

Address box on home page

(fig. 3) Address box on home page

Jump to an agency

Pick an agency from this list (fig. 1) and you’re taken right to a predetermined area for that agency. Additionally, the calendar is adjusted to the last day of imported incident data for that agency.

Agency list on home page

(fig. 1) Agency list on home page

Jump to a state

If you are not sure if your city reports data to ResponseMapping.com pick the state you live in, from the list on the home page (fig. 2), for a high-level look at areas of coverage.

States list on home page

(fig. 2) State list on home page

In addition to these methods you can link from any other web page directly back to ResponseMapping.com to perform the same functions, here’s how you do it:

Link to an address

Append the following to the url http://www.responsemapping.com

"/Map/Find/<Search address>"

Example for 1701 Lanakila Ave, Honolulu, HI 96817:
http://www.responsemapping.com/Map/Find/1701 Lanakila Ave, Honolulu, HI 96817

Link to a state*

Append the following to the url http://www.responsemapping.com

"/Map/<Two Letter State Abbreviation>"

Example for Hawaii: http://www.responsemapping.com/Map/HI

Link to an agency*

Append the following to the url http://www.responsemapping.com

"/Map/<Two Letter State Abbreviation>/<Agency Name>"

Example for Honolulu, Hawaii: http://www.responsemapping.com/Map/HI/Honolulu

Using the Map

Drag Zoom (In/Out)

The Drag Zoom tool allows you to draw a rectangle on the map and zoom to (or out from) the area inside that rectangle. This is how it works:

  1. Click the Drag Zoom In, or Out button (fig. 4) and your cursor becomes a set of cross-hairs.
  2. Click the map and drag a rectangle over the area to which you want to zoom.
  3. A rectangle will follow your mouse and as soon as you release the mouse, you will zoom in or out to that area and the Drag Zoom tool will no longer be active.
DragZoom button

(fig. 4) Drag Zoom button

Change symbol sizes

For your convenience we’ve provided two different symbol sets for viewing incidents. If you have a large screen resolution or a limited screen size, you can swap easily between large and miniature icons. Here's how it works:

  1. Jump to a city with incidents.
  2. Click the Use Mini Icons button (fig. 6).
  3. The map symbology will switch to smaller icons.
  4. Click the Use Large Icons button to revert to the large icons.
Use Mini Icons button

(fig. 6) Use Mini Icons button

Choose different incident types

To focus your query or search for a particular incident that you might have seen; you can turn on or off the incident types that are displayed on the map. Here's how it works:

  1. Jump to a city with incidents.
  2. Click the Incident Types tab (fig. 7).
  3. Click a check box underneath one of the incident types turn on or off that incident type on the map.
Crime Types tab

(fig. 7) Incident Types tab

Change the date range

To search for incidents from last week, or even last month, you can adjust the visible date range by clicking the date tab and choosing different dates (fig. 8a).

Dates tab

(fig. 8a) Dates tab

Here's how it works:

  1. Jump to a city with incidents.
  2. Click the Date tab, between the Incident Types tab (fig. 7), and the Buffered Address tab (fig. 9b).
  3. Click the text box labeled FROM: to set your start date.
  4. Click the text box labeled TO: to set your end date.
  5. NOTE: When selecting dates you may not select a TO: date in the future and you may not select a FROM: date that comes after the TO: date. Conversely you may not select a TO: date that comes before your selected FROM: date. The calendar will not allow it.
  6. The set of available dates will roll from today back 180 days. Dates outside of that range are not selectable on the calendar.

Search near an address

To focus your search for incidents around a particular location, you must do two things. Here's how it works:

  1. SEARCH FOR AN ADDRESS
    1. In the address bar above the tabs (fig. 9a) type an address and click “Search” (Or press Enter). That address will be marked on the map and an information window will automatically appear over it.
    2. Alternatively, you can arrive at this point in the process from the home page, or you can enter an address from the Buffered Address tab (fig. 9b) and click “Search” (Or press Enter).
  2. FOCUS YOUR SEARCH AROUND THAT ADDRESS
    1. In the information window that pops up over your address point, choose a distance from the drop down list that appears within. (fig. 9c).
      1. Once you’ve chosen a distance the incidents outside of that area drop off the map and you will only see the incidents within that focused area.
    2. Alternatively, you can choose a distance from the Buffered Address tab (fig. 9b) by selecting a distance from the same list next to the “Search” button (fig. 9d).
    3. Subscribing to the Incident Alerts feature allows you to focus your search around an address as well. In order to change the search distance after you have registered for Incident Alerts you must unsubscribe and then subscribe again using a different buffer distance during Step 3 of the process (fig. 9e). The unsubscribe link can be found at the bottom of each Incident Alert e-mail.
  3. Finally, you can remove the focused area by clicking the Clear Buffer button below the Use Mini Icons button (fig. 9f) or by clicking the Clear Buffer button next to the distance list (fig. 9g) in the Buffered Address tab.
Main address search box

(fig. 9a) Main address search box

Buffered Address tab

(fig. 9b) Buffered Address tab

Address Marker distance list

(fig. 9c) Address marker distance list

Buffered Address tab distance list

(fig. 9d) Buffered Address tab distance list

Crime Alert - Select Buffer Distance

(fig. 9e) Incident Alert - Select Buffer Distance

Clear Buffer button

(fig. 9f) Clear Buffer button

Address tab Clear Buffer button

(fig. 9g) Address tab Clear Buffer button

Filter by an agency

To view only the incidents for a specific agency, select that agency from the list directly below the agencies tab (fig. 10)

Filter agency list

(fig. 10) Filter agency list

After you choose an agency from the list, you may remove the filter by clicking "Remove Filter" above the drop down list (fig. 10a) or by clicking the "Remove Filter" button from the map tools (fig. 10b).

Remove agency filter

(fig. 10a) Remove agency filter

Remove agency filter button

(fig. 10b) Remove agency filter button

Jump to other agencies

You can browse around the map quickly by jumping to different agencies in the list under the Agencies tab. (fig. 11)

Jump to agency list

(fig. 11) Jump to agency list

Note: If you jump quickly to an agency whose date range is different from the one you were currently viewing you may need to adjust the visible date range.

Find the distance between an address and an incident

You may recognize an incident on the map and want to know how far away it is from a certain location. You can get that information very easily.

  1. Jump to a city with incidents.
  2. Click an individual incident on the map and an information window will open over the incident (fig. 11a).
  3. Click the link that reads, “How close am I to this location?” and the information window will show an address search box beneath the link.
  4. Enter an address in the box and click “Go.”
  5. The distance between those two points is displayed in a green bubble beneath the address search box.
  6. Click the link that reads “Clear” (fig. 11b) to remove the form and clear the lines from the map.
    1. Alternatively, you may click the Clear Lines button that is below the Use Mini Icons button (fig. 11c). Closing the information window will also clear the line from the map.
Crime information window

(fig. 11a) Incident information window

Crime information window clear link

(fig. 11b) Incident information window clear link

Clear lines button

(fig. 11c) Clear lines button

You can share any map you make with a friend by clicking the send a link button. This button opens a new window to the send link form.

  1. Click the Send Link button (fig. 12a).
  2. A new window with the form opens* (fig. 12b).
Send link button

(fig. 12a) Send link button

Send link form

(fig. 12b) Send link form

You can also share any map you make with a friend by clicking the copy link button. Copy and paste this link anywhere you like. This button opens a dialog with the link pre-selected.

  1. Click the Copy Link button (fig. 13a).
  2. A new window with the form opens* (fig. 13b).
Copy link button

(fig. 13a) Copy link button

Copy link form

(fig. 13b) Copy link form

Create a trend report

If at any point while using the map to find incidents you want to see a detailed listing, follow the directions below.

  1. Jump to a city with incidents.
  2. Click the Trend Report button (fig. 14a).
  3. A new window with the trends will open* (fig. 14b).
Trend report button

(fig. 14a) Create Trend Report button

Trend Report

(fig. 14b) Report page

Create a detailed report

If at any point while using the map to find incidents you want to see a detailed listing, follow the directions below.. Here's how it works:

  1. Jump to a city with incidents.
  2. Click the link that reads “Generate Report” (fig. 15a).
  3. A new window with your detailed list will open* (fig. 15b).
  4. Click on a column label in the detailed list to sort the table by that column.
  5. Click on an incident in the detailed list and you will zoom to that incident on the map (fig. 15c).
Generate report button

(fig. 15a) Create Detailed Report button

Detailed Report

(fig. 15b) Detailed Report

Click the rows in the report page and you’ll go back to that crime on the map

(fig. 15c) Click the rows in the report page and you’ll go back to that incident on the map

Printing

Sometimes you may want to print a copy of the visible map and you can do that very easily right from the map itself. Here's how you do it:

  1. Jump to a city with incidents.
  2. Click the link that reads “Print this Map” (fig. 16a).
  3. A new window with the same map will open* showing your incidents and a simple summary of the query including any specific location around which the incident occurred as well as dates and selected incident type information.
  4. You can drag the printed map area around to compose your image in a way that is pleasing to you and you can even expand the size of the printed map area on the fly by grabbing the small squares at the bottom and right side of the printed map (fig. 16b).
  5. Finally, you can add a few notes to your printed page by clicking the link that reads “Notes:” and entering the information in the text box that appears (fig. 16c). Click outside the text box to set your notes into place (fig. 16d) and click the typed notes again to edit them (fig. 16c).

* You need to enable popup windows for this website.

Print map button

(fig. 16a) Print map button

Print map grab handles are visible from the corner and sides of the map

(fig. 16b) Print map grab handles are visible from the corner and sides of the map

Print map edit notes

(fig. 16c) Print map edit notes

General Symbology

Here is some information about the markers and symbols you might find on the map

Agencies

Each agency has its own marker on the map, represented by a red marker.

Agency Icon

Incidents

Every incident has a symbol associated with it, and depending on your preference you can use a tiny icon, or a larger icon.

Large Incident Icon Mini Incident Icon
Large Icons Mini Icons


Legend

A common reporting format for fire departments and EMS agencies is the National Fire Incident Reporting System (NFIRS). For ResponseMapping.com we leverage this reporting format for determining incident types. In order to remain consistent for all the public safety incident data we collect and reduce the number of different Incident Types that we manage, we map our client's Incident Types to the following major categories using the following symbols:

  • Fire Explosion Large IconFire Explosion Mini IconFire Explosion

    Includes fires out on arrival and gas vapor explosions (with extremely rapid combustion), structure fires, vehicle fires, rubbish fires, natural vegetation fires and crop fires.

  • Overpressure Rupture Large IconOverpressure Rupture Mini IconOverpressure Rupture

    Includes overpressure rupture, explosion and overheat (no fire), excluding steam mistaken for smoke.

  • EMS Large IconEMS Mini IconEMS

    Emergency medical incident, including treatment and transport of a person in a health crisis situation.

  • Rescue Large IconRescue Mini IconRescue

    Rescue incident, including search for lost person, extrication rescue, water and ice related rescue, electrical rescue, and lock-in.

  • Hazardous ConditionHazardous ConditionHazardous Condition

    Includes combustible/flammable spills and leaks (no fire), chemical release, reaction, or toxic condition, radioactive condition, electrical wiring/equipment problem, biological hazard and explosive or bomb removal.

  • Service Call Large IconService Call Mini IconService Call

    Incudes person in distress, water problem, smoke or odor problem, animal problem or rescue, public service assistance, unauthorized burning, cover assignment, standby at fire station and move-up.

  • Good Intent Call Large IconGood Intent Call Mini IconGood Intent Call

    Includes units dispatched and canceled enroute, wrong location or no emergency found, controlled burning, vicinity alarm, steam or other gas mistaken for smoke, EMS call where party has been transported and HazMat release investigation with no HazMat found.

  • False Alarm False Call Large IconFalse Alarm False Call Mini IconFalse Alarm False Call

    Includes malicious, mischievous false alarm, bomb scare, system or detector malfunction, Unintentional system or detector operation (no fire) and biohazard scare.

  • Severe Weather Large IconSevere Weather Mini IconSevere Weather

    Includes earthquake assessment, no rescue or other service rendered, flood assessment (excluding water rescue), wind storm, tornado, hurricane, or cyclone assessment (no other service rendered) and lightning strike (no fire).

  • Other Incident Type Large IconOther Incident Type Mini IconOther Incident Type

    Includes citizen complaint or other type of incident not associated to other defined incident types.

  • Multiple Crimes Large IconMultiple Crimes Mini IconMultiple incidents at one location

    This symbol represents multiple incidents at the exact same location. Clicking on the incident will bring up a page-by-page list of the incidents.

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We have been working with law enforcement and public safety agencies throughout North America since 1992. Hundreds of police, sheriff , fire and EMS departments are currently using one of our solutions for their crime and response analysis needs. Find out more about us, here.